If for some reason the product doesn’t meet your needs within 30 days of receiving the product, you just need to send an email to warrantysupport@mySplus.com, request a Return Authorization, and return the product to receive a full refund of the purchase price less any shipping and taxes.
Customers are responsible for all return shipping charges.
To avoid any additional charges, all returns and exchanges must include the original packing materials, product box, all included accessories which may include, but not necessarily be limited to, power adapters or power cords, connecting cables, adapters, inserts, cards and instruction manuals. The absence of any of the aforementioned items may mean that you incur a charge for their replacement.
To process a payment on our Microsite, you are required to enter your name, email address, and certain other information (e.g., contact information, phone number(s), and credit card information). You agree that all information you provide is true, accurate, current and complete, and you agree to maintain and promptly update such information to keep it current.
We reserve the absolute right not to process the payment of any person or entity. To use our Microsite, you must also reside in a jurisdiction in which ResMed offers the Service, and you must be at least 18 years of age.